| Question 1: |
Is there a software limit on the number of users with the DefenderMX or is it only a performance recommendation? |
| Answer: |
There is no software or hardware limit on the number of users. The number of users as well as the amount of email that can be serviced varies with each model. The numbers are recommendations based on the performance and depend primarily on the type of your email traffic.
Ask us a question by emailing info@bainsdigital.com
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| Question 2: |
Do you require per user or per domain licensing fees? |
| Answer: |
There are no per user or per domain licensing fees. This pricing structure allows your organization to expand without additional cost.
Ask us a question by emailing info@bainsdigital.com
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| Question 3: |
How current are your spam and virus definitions? |
| Answer: |
Spam rules and virus definitions are automatically updated on the DefenderMX. The virus definitions are kept very up to date.
Ask us a question by emailing info@bainsdigital.com
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| Question 4: |
How long have you been in business? |
| Answer: |
Bains Digital Tech. launched in 2001 with our anti-virus server "Defender".
Ask us a question by emailing info@bainsdigital.com
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| Question 5: |
Will the DefenderMX work in my network setup? |
| Answer: |
Yes. The DefenderMX will work in all common network configurations.
Ask us a question by emailing info@bainsdigital.com
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| Question 6: |
Is it possible for users to set individual scanning/tagging preferences? |
| Answer: |
Yes. In all the DefenderMX models we support per user settings, allowing users to manage their quarantine messages through their email.
Ask us a question by emailing info@bainsdigital.com
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| Question 7: |
Why is Defender’s email capacity lower than other products? |
| Answer: |
We base our capacity on real world traffic. Our test messages consist of multiple lengths with multiple types of attachments such as executables and compressed files. Anyone can increase their capacity by only testing with simple 2k text messages.
Ask us a question by emailing info@bainsdigital.com
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| Question 8: |
How do we know the hardware we receive is Server Grade? |
| Answer: |
Bains Digital Tech has partnered with Dell to provide Dell Servers as the hardware platform for DefenderMX. Known for their superb quality and excellent service, Dell is a perfect match for DefenderMX.
Ask us a question by emailing info@bainsdigital.com
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| Question 9: |
Do we need to purchase extra update and replacement packages? |
| Answer: |
No. All DefenderMX models include one year of updates and server coverage.
Ask us a question by emailing info@bainsdigital.com
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