Are you an approved Reseller? Use the login information you were provided to access the secure area to take advantage of our technical and marketing tools. Not a Reseller yet? Email us at info@fsl.com with your request. |
Support
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To report a problem or to request assistance with your service, please complete a support ticket.  Industry Expertise at Your FingertipsOur world class technical support team is committed to providing you with the highest level of service and support. As part of the licensing agreement, we provide around the clock support to all Fort Systems customers. Our highly skilled support staff are available during normal business hours or 24x7 depending on your business needs. We guarantee to react quickly and efficiently to solve any problems that might occur. Whether you have questions about installation, configuration or administration Fort Systems experienced staff are here to help. Also included free with your licensing agreement are software upgrades, automatic updates and timely hardware replacements. Support OptionsFort Systems Ltd. does not have a one size approach to technical support. Instead we offer three distinct support programs to provide maximum flexibility based upon your individual business needs: Basic, Gold, and Platinum. Hardware WarrantyAll appliances are warranted against failure for the full term of your service agreement. Additional ServicesWe offer e-mail security consulting services and configuration and technical support for MailScanner , SpamAssassin, MailWatch and other related open source applications. Let us customize a package of services to suit your organization’s needs. To Open A Support TicketIf you need to open a support ticket, please send an email to support@fsl.com or click on the green bar above. |
